passing the baton

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Zack’s weekly posts that include actionable and tangible steps to help you grow in your leadership and life walk.

Addicted to being right (and the seven deadly sins of leadership) w/ Jennifer Thornton

I'm really excited to share today's episode featuring Jen Thornton! We dive into the addiction of being right; what it is and how it impacts the leader and the people that they interact with on a regular basis. Our talk today will provide you with a better...

How to deal with aggressive people

Someone recently asked the Reddit community why people are rude, loud and aggressive towards frontline employees in retail, food, and service industries. By far the most common answer was because they felt like it got results. You've likely run across this person...

Thrive in a virtual workplace

The year 2020 fundamentally changed how many go about doing their work!. In a matter of weeks, you may have found yourself going from visiting with the co-worker next to you to suddenly setting up a work station in your dining room. That sudden and...

Communicating the technical to non-technical people w/ Aman Agarwal

We are honored this week to have Aman Agarwal, the president of SANPRAM, to sit down to talk about how to communicate technical concepts and terms to non-technical people. Aman shares several actionable concepts to help any leader be a better communicator with those...

The habits that close the gap in remote work

One of the challenges of remote work is that there are fewer opportunities for everything. There may be little to no chances to just hang out with your co-works or team anymore. Certainly fewer opportunities exist to have an impromptu brainstorming or problem-solving...

The mentality that closes the gap in remote work

This week marks the one-year anniversary of the COVID-19 virus in the human population. We have lived through one of the most devastating events that have happened in the history of humanity, and one area that has fundamentally changed is how we go about doing our...

Why honor matters in leadership

Let there be no mistake. The journey that you take yourself and others on is just as important as arriving at the destination.  It's "The How" and "The Why" balance in what you do. Honor in leadership matters because it's all about "The How." It's defined...

Aspirations vs Ambitions

Aspirations and Ambitions. I've heard both referred to as positive and negative over the years. Some might say a younger employee is ambitious as they prove themselves in a new role at an organization. Ambition is also sometimes used to describe someone's...

Include others to gain commitment

I am a huge supporter of inclusive leadership. I believe that you should include others in as many of your daily duties as possible to grow their buy-in, experience and it ultimately lightens your load.  Here are several reasons why you should commit to including...

Tips to focus your attention

Rabbits! We aren't going to talk about being rabbits today, instead, we are going to work to keep ourselves from chasing the proverbial rabbits that steal our attention throughout the day.  Our attention span has been decreasing for the last 20 years and...

Roadblocks to empathy

We've spent time understanding what empathy is (EP 245) and looked at tips to grow this ability (EP 246). This week we will focus on common roadblocks to empathy and practical tips to continue to grow in your ability to connect with others.  Roadblock #1: Missing...

Tips to grow your empathy

Empathy is certainly a learned skill much like riding a bike or any technical skill at work.  Now that we understand what empathy is (EP 245) you should have an idea of where you can begin to grow your own empathy.  You need to be open to empathy  You...

Understanding empathy

A good leader is served well when they have a strong sense of empathy towards others. Empathy is everything in leadership; without it, there is no true understanding and without understanding, there is a failure in leadership.  Trusting partnerships, stronger family...

You have nothing to prove

I once worked for someone where nothing was ever good enough. I felt like I had to prove myself over and over again no matter how long I had been in the role. It gets exhausting and it crushes your morale and drive to do better.   You shouldn't have to live life...

Does the desire for time really mean a desire for more meaningful memories?

I'm a big-time management guy.  It's a subject that I get a lot of questions about at Passing the Baton and when I'm meeting people in the real world.  Recently the question and idea came up about the desire for time versus the desire for more personal...

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