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Conflict Management

Conflict is inevitable, but combat is optional. -Max Lucado Conflict! You have dealt with it, you currently are dealing with it at some level, and you'll be dealing with it in the future. Conflict always comes from two groups. Those groups can be as small as one...

Patience

Patience is not the ability to wait, but the ability to keep a good attitude while waiting. -Unknown.    Patience. It's the one thing people joke about to never ask for or pray for otherwise you are in for even more trouble! Some people wear impatience as a badge of...

Showing Care for your Team

Without a sense of caring, there can be no sense of community. Caring for your team (or family) is one of the most important things that you can do as a leader. When your people see how much you care for them, they are much more likely to show that same amount of care...

Doing things right or doing the right things?

Doing the things right or doing the right things? I saw this question recently in a leadership discussion group that I follow. The conversation was that some thought it was most important to do things right otherwise your operations fall apart. The other side said...

Quality Matters

Don't compromise for profit. We currently live in a day where quality speaks louder than it ever has. To get an example of this, think of your favorite place to do business. It could be a shop, store, restaurant, or destination. Now expand your thought to their...

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