Interview Responses that Fool No One

Interview Responses that Fool No One

I have been a part of some really bad interviews in my days, but I will say for the most part people want to put their best foot forward and show the best version of themselves when they are in the interview process. It’s part first impression, expertise, good storytelling/communication, and embodying the role to some degree. We talked before about ways to ace the interview (EP 113 & EP 217)

It’s fairly common for a hiring manager to run across someone who has a list of canned responses that they spew out on command. That’s exactly what an interviewer doesn’t want; they want to see your true authentic self in order to determine if you are qualified and a good fit for the role. That’s why some off-the-wall and downright crazy questions sometimes come up in interviews. They want to catch you off guard and see how you really react.  

Here are some common responses from candidates that fool no one during the interview. 

Making it all about you – the ego trap


According to a TopInterview survey, two of the most hated qualities during the interview process are dishonesty and a sense of entitlement (or arrogance).  it can be tempting to lean a little extra into your story and embellish the facts or overexaggerate your role in getting a team accomplishment. 

All the interviewer has to do is dig a little deeper with follow-up questions and your story can quickly fall apart and you now have lost a large amount of credibility with the other person. The interview may still go on, but you’re likely done in the interviewer’s mind. 

Instead of falling into the temptation to please your ego or overly impress the person, share what you actually did on the team or the accomplishment/project and what the impact was. What’s even better is if you also share what you learned during the process. What did you take away to make you even better for the next opportunity? This works much better than trying to dig yourself out of a self-created hole. 

Answer the question directly and authentically instead of dodging and redirecting to a different story that is all about you. Highlight your team and give them credit during your time with the person. 

“I get along with everyone”


More and more people are using behavioral interviewing as they assess new candidates. (It’s our recommended approach to hiring with companies that we have worked with). People want to understand how you work with others; how you address conflict, personality differences, and other interpersonal barriers that we all face on a regular basis. 

Have some stories and be ready to show how you dealt with customer issues, team issues, and conflict resolution. Responding to these types of questions with something along the lines of, “I get along with everyone,” sends off caution signals to the person interviewing you. They may see you as non-confrontational or lacking in self-awareness.

There is not a person on Earth that gets along with everyone! Think about the role you are applying for and potential personal situations that may come up in that position. Then recall back to your past experiences and try to draw some similarities in situations. (Does the job face a customer? Does it lead people?) Customer service is customer service regardless of industry. The same goes for leadership. How you lead people and handle conflict is universal across the board. 

Non-answers 


It’s a classic interview question: “What do you need to work on?” or “What are your weaknesses?” It’s also a question that gets the vaguest answers and non-answers. It’s an internal conflict, right? You want to shine during the interview and not give the person a reason to pass you over. Non-answers, easy-outs, and vague responses only frustrate the interviewer. It shows the other person either you aren’t being real or you lack self-awareness with your answer in a non-committed way. 

Instead of lying to yourself and others by saying you have nothing to work on, have a list of three things that you need to continue to work on and refine in your own life. If you share two with authenticity, you can ask if they want to hear more and they’ll typically stop you, thank you, and move on. On the other hand, if you are non-committal then you are opening yourself up to further exploration. 

Also, avoid trying to sneak in strength as a weakness, “I work too hard,” or “I’m too committed” These responses add no value to your time with the interviewer. 

“This is my dream job”


We are all in on finding your job. (Ep 228 – 231) Remember that your job might be your job for now as you progress in your career to your ultimate goal. Avoid going into every company interview telling them how this is your dream role, especially if it’s for an entry-level role. The interviewer will either dismiss the statement, think you are full of it, or that you don’t have aspirations to do more for yourself. 

Speak to the aspects of the job that you are looking forward to, and what you are hoping to learn and contribute in the role. This will come across more authentically. 

While it may not be your dream job, it may be your dream organization. Be mindful here. It’s absolutely appropriate to share why you connect with the organization and your desire to serve there, with the desire for a long career with them. It’s not in your best interest to share that you are looking to just get your foot in the door. The interviewer doesn’t want to have to fill the role again in 6 months as you try to job-hop inside the organization. 

Lean into our interview best practices and avoid these common interview mistakes that hurt more than help. You’ll have a great conversation that reflects well on you as a result. 

Make a better tomorrow. 
-ZH

How to ace the interview

How to ace the interview

A job interview is not a test of your knowledge, but your ability to use it at the right time.

I get asked fairly often, from college students to seasoned professionals, for advice for having a good interview. They range from part-time extra work to college entrance interviews to major milestone jumps in a person’s career. I get so encouraged when people are seeking help in meeting their personal and professional goals and luckily, no matter what you are interviewing for there are a few key things that will help you stand out and ace that interview.

Be a storyteller

One of the most important things that you want to get across during the interview is your story. There is only one you after all, and the interviewer wants to get to know that person. Build yourself a mental Rolodex of stories that showcase your success, drive, ambition, and values.  What you’ll look for in the interview are times to insert one of these stories. Having a good library of stories to tell helps you immensely in an interview because you will not find yourself mentally scrambling to answer questions. You’ll hear the question, roll through your examples, and pull out the story that matches most. For the interviewer, it shows your quick response and attentiveness. Rehearse your stories and examples with a friend, family member or colleague then sharpen and polish those stories. One of the quickest ways to kill an interview is to come unprepared and stumble through answering the questions while showing no personality.

If you are looking for ideas to jump-start your story Rolodex, do a search for typical interview questions and begin building your stories around those.

Know your numbers and business trends

Numbers are relative to the job you are applying for. For the college student/new career, it may be your school numbers and accolades.  For the person trying to move up the ladder, it’s all of their current business numbers and how you and the team impacted a positive change. To take this up to another level, bake these numbers into your stories from the previous section. You are then showcasing yourself twice at one time.

For business trends, prepare to share your desire to learn and see the larger picture of the changing environment. It’s good to mention books and podcasts that you are listening to. Following the news on social media is good. Great is knowing what companies are doing and testing and then being able to discuss those changes with the interviewer.

Know the position and company (But have questions)

You want to know as much as possible about both the position and the company before the interview. If it’s for a certain department, do research on who works there, what they are known for, and what their impact is for that organization.  If it involves a potential move to a new city, know things about the city beforehand. Where do you think you’d live? What would you love about the city? Do you already know someone in that area? These things show the interviewer that you are bought into the company, the job, and the area that it’s located in. I will not hire someone for a position if I think that they wouldn’t enjoy it there long term as a family. I would only be setting them up for failure if I did.

You are likely going to be asked at the end if you have any questions. Always ask questions! Make sure that they are informed, educated, and curious in nature. Don’t ask the interviewer if you got the job,  instead ask about the culture of the team, what they see as opportunities for the job you are interviewing for, what kind of influence would you like the new person to bring in, etc. All of these show the person interviewing that you have a deeper understanding than most candidates. If you say that you don’t have any questions, you are telling the interviewer that either A) You aren’t as truly interested as the top candidates. or B) You aren’t seeing the bigger picture of the job.

Do these things and you’ll be ready to shine when the spotlight is on you.

Make a better tomorrow.
-ZH